We are an in-demand, high end portrait studio and we limit the number of appointments we accept so we can provide stunning artwork for our clients. We block our studio calendar for each appointment so our team (who sometimes come in from out of town) can dedicate our attention to you and your pet.
Reservation fees on appointments rescheduled with more than 14 days' notice are applied to the new appointment. Reschedules must be made phone and are not accepted via email or text. The reservation fee is not refundable for permanently cancelled appointments within 3 weeks of your appointment.
Missed appointments are considered to be cancelled and the reservation fee is not refundable. With respect for all of our clients scheduled on any given day, arrivals more than 10 minutes past the scheduled appointment time are considered a missed appointment.